Returns & Exchanges

At Dukes Weight Loss, we want you to feel confident in your transformation journey. If your apparel doesn't fit perfectly or meet your expectations, we offer a 30-day window for returns and exchanges on all unworn items.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to send back.

2

Prepare the Package

Place the items in their original packaging with all tags attached to ensure they remain in pristine condition during transit.

3

Ship Your Return

Affix the prepaid shipping label provided via email and drop off your package at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the items, we will process your refund or ship your new size within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing